Summary
Here at Best Private Health we take personal information and complying with all legislation, including the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR), seriously.
This Privacy Policy explains how and why we use personal data – and explains your rights under the data protection law.
Your Personal Information
Best Private Health is an introduction service only. We gather enquiries from individuals and companies who are looking for private health insurance policies. Best Private Health does not provide advice. All enquiries we receive are passed to an FCA regulated insurance broker, who will assist you further.
Enquiries
We are an introductory service only and will only ask you for the following information.
Individual Enquiries
- Your name
- Telephone number
- Email address
- Postcode
- Address
- Date of birth
Company Enquiries
- Your name
- Company name
- Telephone number
- Email address
- Postcode
- Address
- Number of employees
How do we use your personal information?
We share the information you submit via an enquiry to an FCA registered insurance broker, who can provide you with advice and quotes for health insurance.
We are able to notify you about new products and services and to complete statistical and analytical research, to improve your experience.
Marketing
By giving us your information you are consenting to allow us to contact you by email, text, mail or telephone – to keep you up-to-date on our products and service.
Best Private Health is approved by law, to carry this activity out, as long as the commercial interests for certain communications with customers are relevant.
Please note: You can opt-out from receiving these communications at any time.
Disclosure of Personal Information
In some cases – such as to provide you with services – we may need to release your data to additional third parties, such as insurance industry databases, brokers and insurers, Government databases, regulatory establishments and the other law enforcement bodies to assist in fraud detection and prevention.
International Data Transfers
We may need to transfer your data to establishments outside the European Economic Area (EEA). It is important to note that in cases of doing so we ensure that your personal data is secured and is treated in line with the data protection legislation.
The Retention Period
Best Private Health will retain your information only for as long as is necessary for the purposes set out in this policy. We hold and use your information to the extent needed to comply with our legal obligations.
The data retention period, in most cases, will be for a maximum of 7 years - after the termination of an insurance deal.
Your Legal Data Protection Rights
Best Private Health is under a legal obligation to let you know what personal data of yours we hold. For this reason, you have every right to ask Best Private Health to provide you with all the personal information we store on you.
Legally, you have the right to ask us to correct, block, complete or delete your personal data.
Processing your information under Legal Basis
Best Private Health is required by law to notify you of changes in our service – to prevent and detect fraud, financial crimes and money laundering activity.
As part of our service, we undergo numerical analysis of personal data to improve the advice we give you.
Best Private Health – Contact Details
If you would like to contact us about any of the information portrayed in this privacy notice or if you’d like to ask further questions about your personal data, or if you’d like to make a complaint: please contact using the details below:
Data Protection Officer, Hilton Street, Manchester, M1 1FR